Refund policy

At Good Stuff, we want you to love what you ordered. If something isn't right, we're here to help.

Returns We accept returns within 7 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging.

How to Initiate a Return Email us at goodstuffstore24@gmail.com with your order number and reason for return. We'll respond within 2 business days with next steps.

Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–7 business days.

COD Refunds If your order was placed using Cash on Delivery, refunds will be processed via UPI or bank transfer. Please email us at goodstuffstore24@gmail.com with your order number, UPI ID or bank account details, and reason for return. Refunds are processed within 5–7 business days of return approval.

Exchanges We only replace items that are defective or damaged.  If you need an exchange for a defective or damaged item, email us at goodstuffstore24@gmail.com with your order number and photos of the damage.

Non-Returnable Items
- Items returned without original packaging
- Gift cards

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Contact Us For any questions, reach out at goodstuffstore24@gmail.com