Refund policy
At Good Stuff, we want you to love what you ordered. If something isn't right, we're here to help.
Returns We accept returns within 7 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging. Due to the nature of beauty and wellness products, we cannot accept returns on opened or used items for hygiene reasons.
How to Initiate a Return Email us at goodstuffstore24@gmail.com with your order number and reason for return. We'll respond within 2 business days with next steps.
Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–7 business days.
Exchanges We only replace items that are defective or damaged. If you need an exchange .
Non-Returnable Items
- Opened or used beauty/wellness products
- Gift cards
- Sale or discounted items (unless defective)
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Contact Us For any questions, reach out at goodstuffstore24@gmail.com